We, the boutique internet marketing agency Sensecraft, represented by sole proprietor Omelyanenko Daria (hereinafter referred to as “We,” “Agency”), pay special attention to the confidentiality of our users’ information on the website located at Sensecraft.pro (hereinafter referred to as “Website” “Sensecraft,” “Site”).
This document explains how we at Sensecraft handle confidential information and why you should not worry about the protection of your personal data.
Why we need your personal data
The company’s website collects personal information for the purpose of improving understanding of customer needs, enhancing the quality of services provided, informing about the offered services and significant changes in the company’s activities, as well as for conducting marketing and statistical research. This also allows for the ability to contact users.
What is considered personal data
Personal data refers to information related to a user that allows their identity to be determined. This includes name, surname, location data, physical characteristics (age, gender, etc.) and social aspects (profession, position, work experience, etc.).
According to current legislation, data processing includes any actions related to your personal information. Such actions include collection, organization, recording, storage, use, structuring, transmission of information in any manner, and more.
What information does Sensecraft collect
Sensecraft collects, processes, and stores information that the user voluntarily provides through contact forms on the website and questionnaires for specific types of services, which the user can learn about in detail on our website.
We may collect information about:
- name and surname;
- email;
- company name;
- geographical presence of the client’s product;
- client’s needs and plans.
This is an incomplete list, which may be expanded or reduced in the future.
Who has access to your data
Our Agency operates not autonomously but thanks to a qualified team. To ensure high-quality services, we involve employees and cooperate with independent contractors. In connection with this, some of your personal data may be transferred to third parties or external services (for example, mailing services).
Data retention period
Sensecraft stores user data only as long as necessary to achieve the purposes for which they were collected.
The Agency stores information about clients throughout the entire cooperation period. Then, this data is archived and backed up. Deleting some data is impossible, such as information from tax documents, records, data in comprehensive backups, etc.
How we ensure the protection of personal data
At Sensecraft, we implement both technical and organizational measures to protect the personal information of our users/clients from illegal processing, unauthorized access, and accidental loss or damage. We continuously improve our personal data security measures to meet the latest technological advancements.
Technical protection measures
We store passwords in specialized programs and apply two-factor authentication wherever possible.
On the Agency’s website, we use the secure data transmission protocol – HTTPS – to ensure the security of information storage.
Agency data storage is carried out using reliable hosting providers and additional software to protect servers.
Organizational protection measures
At Sensecraft, we have implemented a system of signing non-disclosure agreements for confidential information among our employees and contractors. These agreements detail the rights and obligations regarding personal data protection.
We do not disclose information about website traffic, conversion, sales indicators, and other confidential information of our clients, which may harm them if it reaches competitors. Exceptions are cases when we agreed with the Client to publish this information, or it is already public.
We conduct systematic briefings with our employees on the protection of users’/clients’ personal data.
We have separated areas of responsibility and functional duties among employees to prevent instances of important data being available to many employees without necessity. We also provide employees with limited access and regularly review the relevance of issued access permissions.
We do not transfer personal data of our users/clients to third parties, except in cases where such data provision is required by competent state authorities in accordance with applicable laws.
Cookie files
Cookie files are small text files that are downloaded to your computer or other devices when you visit our website or other sites on the internet. They allow the site to remember your preferences and past actions to improve your user experience. If you want to change your cookie settings, you can do so through your browser’s settings. If additional information is needed, you can review our Cookie Policy.
GDPR
For users from the European Union, we at Sensecraft are prepared to guarantee compliance with the basic provisions regarding the protection of personal data adopted in the EU. These provisions include:
These provisions include:
- data processing limitation declaration;
- right of access to user data;
- right to erasure (“right to be forgotten”);
- right to data portability;
- right to withdraw user consent;
- right to rectify personal data;
- right to rectify personal data;
Inquiries to the Agency
Sensecraft makes every effort to promptly address inquiries from visitors regarding the collection, processing, and storage of their personal data. We typically respond within a week from the date of inquiry submission. However, if we experience a high volume of inquiries from various users, we may extend the response time to up to 2 weeks. We will notify the user of such an extension within 1 week of receiving the inquiry and indicate the reasons for the delay.
Liability Disclaimer
We respect the confidentiality of our users and do our best to comply with the rules set out in our policy. However, we cannot guarantee 100% data preservation that is also placed in public access on the network, or if factors beyond our control and influence arise, which may lead to the disclosure of information.
We are not responsible for any negative consequences and damages, including lost profits, arising from restricted access to the website or its visitation and use of the information posted on it.
We also want to note that Sensecraft may contain links to third-party resources that are not affiliated with our Agency. We are not responsible for the completeness, reliability, and accuracy of the information posted on such websites and do not guarantee the preservation of confidential data left by visitors on these sites. Before proceeding to other sites, familiarize yourself with their privacy policies.
Notifications
In case of violation of the protection of users’ personal data, we immediately inform the users themselves and the competent personal data protection supervisory authority. In doing so, we make every effort to minimize such risks.
Changes and Additions
We strive for the continuous growth and development of our Agency, and therefore, from time to time, we may make changes and updates to this policy.
Any innovations in this document will be posted on our website, so we recommend periodically reviewing this page to ensure that you agree with the changes.
If you continue to use our website after making changes to this privacy policy, we assume that you agree with the changes.
Our Contacts
Thank you for your attention to our privacy policy. If you have any questions, please contact us at contact@sensecraft.pro.